Returns & Exchanges

At Humantra UK, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unworn fashion items in their original packaging. Whether it's a size adjustment or a change of heart, our streamlined process ensures a hassle-free experience for our community.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original bags with all tags attached, ensuring the garment is in its original, unwashed condition.

• 3.
  Ship It Back

  Download and print your prepaid shipping label from the portal, then drop off your package at any authorized courier location across the UK.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or dispatch your exchange within 5-7 business days.